TERMS OF USE
• It is the responsibility of the patient to check if the homeopathic medicines are allowed by the custom department in their country.
• Medicines will be sent by Indian postal services, to the places where sending the medicines by courier is not possible.
• The patient/parent can enquire about the prescribed medications, but no explanations will be provided for the prescriptions.
• In case the patient misses 2 appointments, then the 3rd appointment will be scheduled after 10 days.
• It is the duty of the patient/parent to ask for the follow-up appointment, as it is not possible for us to accurately calculate when the patient has started or completed the given course of medicines.
• We will appreciate if the logged in patients can preferably e-mail us to ask for an appointment or in case of any need/help, as communicating via e-mails, allows us to maintain the treatment records in a much systematic manner.
• The patient/parent has to call us at the time of the appointment that has been scheduled for them.
• If the patient has not received the medicines on time then we shall be resending the medicines after verifying the cause of delay.
• Indian nationals, who are residing outside India or are tax payee in any other country, will be treated as an International patient and hence the treatment charges for the International patients will be applicable. In case of any doubt, the patient /parent will be requested to send the proof for the same.
• The refund will only be approved if any proof of payment is attached along with the request for refund.
• Certain limitations are involved in an online treatment hence we are also dependent on the information provided by the patient/parent. Although we try to bridge all the limitations by intensive case analysis. Therefore, we expect the patients to provide us with the detailed information regarding the disease, history of disease, the medicines currently being used.
• The biggest limitation in online treatment is that in case of any emergency, we will not be able to examine the patient. Hence, we expect the patient to take a proactive role in treating the acute emergency condition by contacting the local hospital. In such a scenario our clinic (attending physician)will not be responsible for eventuality or consequences resulting from any such eventuality.
• Homeopathic medicines are highly diluted and do not cause any side effects if taken under guidance.
• The refund policy and the terms of use can change at any given time without any prior notice.